Charles Edge

Director, Professional Services, Author & Engineer, JAMF and

Charles started with Apple's server and deployment offerings in 1999, after years working with various flavors of Unix. After almost 15 years as the Chief Technology Officer of 318, Charles recently left to become a Product Manager, then the Director of Professional Services, and now the Director of the Marketplace at Jamf.

Charles has spoken at a variety of other conferences including DefCon, BlackHat, LinuxWorld, MacWorld and Apple's WorldWide Developers Conference. Charles has a number of books available, including Enterprise Mac Administrator's Guide, Enterprise Mac: Mac OS X Snow Leopard Security, Enterprise iPhone Administrator's Guide, Using Mac OS X Lion Server from O’Reilly and Take Control of OS X Server.

Charles also runs, a site dedicated to the plight of the poor, tortured, and tormented Apple engineer.

Charles can be contacted via email at

Andrew Seago

Mac Solution Architect, Top 10 Bio-Tech Company and President, Macbrained

Andrew lives in Santa Clara, California, with his wife, Stephanie, and 10-year-old daughter, Mackenzie (although Stephanie and Mackenzie would prefer to live in Disneyland). Their extended family includes a menagerie of fish, cats, and dogs. A very creative and hands-on person, Andrew’s hobbies include designing and building furniture, cultivating a year-round garden, classic board games and BBQ.

He works as the Senior Mac Systems Engineer at a Fortune 100 biotech company managing 15,000+ Macs worldwide. He is also the president of Macbrained, a community of IT professionals focused on the possibilities and opportunities across the broad spectrum of Apple technologies

Jonathan Levin

Consultant, Trainer and Author, Technologeeks

Jonathan is CTO of, and has been a trainer and consultant in the operating system space for more than 15 years.

He is the author of Mac OS and iOS Internals, whose second edition is a trilogy of books - two volumes of which are out and the third slated to be completed by this year's MSA"! Jonathan has also written "Android Internals: A confectioner's cookbook" which was released back in October 2014.

Jonathan has taught classes and assisted developers and architects around the world in customizing Android and optimizing performance in mobile environments. His professional clients include Intel, EMC, VMware and others. He has also taught academically: two semesters of Mobile Architecture Internals for Harvard University.

Jonathan maintains a companion website for his Mac Internals book at, with free downloads of specialized tools, articles, and a forum.

Want the book hand delivered to you in Göteborg? Send an order to and Jonathan will bring it all the way.

Edward Marczak

New on the Job, Duo Security

Ed Marczak has spent much of his life thinking about people, processes, and technology. His experience spans several companies and roles, including developer, sysadmin, manager, and project manager. An early advocate of Apple products, Ed has written two books focusing on Mac management, co-founded MacTech Conference, and is a familiar face at Apple-related events all over the world.

Ed spends his non-compute cycles with his family, and improving his music and photography skills.

Duncan McCracken

Consultant, Trainer, Engineer, Mondada

Duncan is the Technical Director of Mondada Pty Ltd, an organisation leading the way in creating installation packages for OS X deployment solutions.

With over 19 years working with Apple and associated products Duncan as a consultant and has worked with some of the leading integration companies at home in Australia and around the world. He is known for his willingness to adapt to new playing fields through embracing different technologies, and his knack for creating modular, re-usable solutions.

Duncan is an Apple Certified Trainer and has spoken at various Apple-centric conferences around the world, including MacSysAdmin and MacWorld.

Greg Neagle

Senior Systems Engineer, Walt Disney Animation Studios

Greg is the engineer primarily responsible for deploying and managing macOS machines at Walt Disney Animation Studios, a studio with a long history of family entertainment reaching back to "Snow White and the Seven Dwarves" and forward to our latest films, "Moana" and the upcoming "Ralph Breaks the Internet: Wreck-it Ralph 2".

Several Mac management tools developed by Greg have been released as open source by Disney Animation. Among those are Munki, a software deployment framework, and Reposado, a platform-agnostic replacement for Apple's Software Update service. Greg is also a maintainer of the popular AutoPkg tool.

Greg has presented on various aspects of macOS management at conferences in Europe and North America, and is pleased to return to MacSysAdmin for an eighth year.

Joel Rennich

Chief Instigator, Orchard & Grove

Joel is the Chief Instigator for Orchard and Grove in Austin, Texas providing bespoke macOS software products like NoMAD, DEPNotify and others.

Previously he was an Enterprise Systems Engineering Manager at Apple doing all kinds of fun things with lots of cool people and solving crazy problems to allow for integrating Macs and iOS devices into enterprise environments.

Recently Joel has been greatly enjoying himself working on projects to help people get into a casual binding environment and removing the need for a directory service on their Macs. NoMAD is an open source project that will give you all of the functionality of AD without the bind.

Prior to Apple Joel was frequently seen speaking at Macworld, WWDC and other conferences and gatherings of Apple-minded admins. Joel has traveled the world helping customers adopt OS X and in 2002 he setup and had a lot of fun with that too.

Joel is a classically trained journalist and plied his trade as a paparazzi chasing Monica Lewinsky before rising to become the Director of Photography for United Press International in Washington DC. If you’re lucky he’ll even tell you some of his Monica stories, as the stories are better than the photos…

Ms Z and Mr Z

The identity of these ladies and gentlemen will be revealed at the conference. Both are returning speakers. One qualification they have in common is their deep knowledge of their subjects.

Armin Briegel


Armin Briegel has been working with Macs and Apple for over twenty-five years and probably held most existing technical job titles at one time or another. He worked for nearly ten years at Apple Germany and US as a Systems Engineer, Consulting Engineer, and Solutions Architect. Then he worked for five years as a System Administrator at University of Southern California in Los Angeles where he had to put Mac management theory in to practice with Jamf Casper, Munki, and many, many custom scripts and packages. He recently moved back to Europe where he works as a freelance admin and consultant and has published two books for Apple Administrators (



Ben Toms

Technical Director, dataJAR

Ben Toms, aka macmule & Technical Director at dataJAR, has been assisting folks with Apple devices since before Mac OS Classic was Classic.

Henry Stamerjohann

Systems Engineer, Consultant, Apfelwerk GmbH & Co.KG

Henry has been working as a freelance systems engineer and consultant in the Mac domain for more than a decade. He is involved in long time contract work for large media and enterprises in Germany and used to bring in new technologies where applicable. During 2014 he joined Apfelwerk, a company of well known Apple specialists and JAMF Resellers in Germany and in 2015 became a equity partner at Apfelwerk. In the company he works as a Solution Architect and Professional Services Engineer to drive commercial and open source tools for a broad range of Education and Business customers.

He currently runs the Ansible Meetup Group in his hometown Hamburg and very much enjoys to connect with friendly folks from the IT world around the globe.

Laura Roesler

Technology Consultant, Mac CoE, SAP

Laura is really excited and honored to be speaking at MacSysAdmin.

She joined SAP three years ago after working in various roles for authorized Apple Service Providers since 2009.

Besides being responsible for the Mac@SAP release management she developed internal apps, organized and executed various Apple related workshops at SAP. Recently she led various internal projects as part of SAP IT’s Mac@SAP service and presented some of those outcomes at Apple Germany and last year’s Jamf Nation Roadshow in Frankfurt.

Laura holds a bachelor’s degree in computer science from the University of Applied Sciences HTW Berlin and currently works as a Technology Consultant as part of SAP Enterprise Mobility’s Mac CoE team.

Marko Jung

Head of Information Security Operations, University of Oxford

Marko's first computer was a Sun SparcStation. He's been using Unix - the world's greatest text adventure - for the past 20 years and has attained a ninth-degree black belt in Unix ninja skills.

Marko believes an operating system is useless without a console and is allergic to coloured icons but likes Emojis. He studied Computer Science at Saarland University and worked at the Max Planck Institute for Computer Science and SUSE Labs before joining the University of Oxford

Miles A. Leacy IV

Technical Expert, Apple Technology, Walmart

Miles has been architecting, managing, teaching, and consulting on Apple device deployments since the early '90s for global enterprises, small businesses, governments, nonprofits, school districts, and universities. In his spare time, he enjoys obstacle course running and science fiction. A native New Yorker, he now lives in San Francisco.

Olof Hellman

Software Engineer, Microsoft

Olof has been programming Mac for 25 years.  He spent 11 years working on the Office for Mac team at Microsoft, and is now part of a group working to improve support for IT Admins supporting Office.  He studied Materials Science at MIT and has lived in Tokyo and Chicago working on materials data visualization before moving to Seattle and becoming a developer.  Olof is a regular at the Seattle Xcoders meetup, and is more fond of AppleScript than he should be.

Rich Trouton

IT Technology Consultant, Mac CoE SE, SAP

Rich Trouton has been doing Macintosh system and server administration for twenty years and has supported Macs in a number of different environments, including university, government, medical research, advertising and enterprise software development. His current position is at SAP, where he works with the rest of the Mac CoE team to support SAP's Mac community.

Sal Soghoian

User automation expert, software developer, author and musician,

Sal Soghoian is a user automation expert, software developer, author and musician. The principles represented in his credo, “The power of the computer should reside in the hands of the one using it.” are manifest throughout his professional career.

He served as the Product Manager of Automation Technologies for Apple Inc. from 1997 through 2016, advancing AppleScript, Automator, JavaScript for Automation (JXA), System Services, the Terminal, Apple Configurator, and the other macOS automation tools. During his tenure, Sal was integral in the creation of Automator, and he furthered the incorporation of user automation into Apple’s products by writing the scripting dictionaries for iWork, iPhoto, Aperture, and Photos, as well as writing the “Mastered for iTunes” automation tools.

Sal also designed and wrote the user automation support in the Apple Configurator application, which uses macOS automation to manage iOS device deployment. The Apple Configurator automation implementation consists of a central AppleScriptObj-C library and a corresponding set of Automator actions, enabling iOS devices to be prepared, managed and refreshed automatically upon their attachment to a hosting macOS computer.

Prior to joining Apple, Sal worked as a scripting consultant, creating automation solutions for the publishing industry during the 1990s. He authored a popular script collection called “Sal’s AppleScript Snippets,” the ShadowCaster Quark XTension, two books, including “AppleScript 1-2-3,” and numerous magazine articles about automation. Sal is also recognized for his work as as a featured presenter/instructor for Quark, Thunder Lizard Productions, Apple, and the Seybold, MacTech, MacSysAdmin, and Macworld conferences.

Tim Standing

VP of Engineering, OWC

Tim Standing has been writing drivers and storage utilities for Mac OS since 1986.  He is the creator of SoftRAID for Mac OS X and is currently VP of Engineering at OWC Holdings, Inc.

In the past year, Tim has added APFS support to SoftRAID as well as two additional RAID levels: RAID 6 and 6+. He has also patented a write acceleration technique which enables the write speed RAID volumes to be as fast as the read speed.

Tim's team is responsible for SoftRAID, SMART Alec and all the drivers and utilities which make OWC products so exceptional.

Tim Sutton

Software Engineer, Sauce Labs

Tim is based in Montréal, Canada, and works at Sauce Labs, a cloud platform for automated testing of web and mobile applications across roughly 1,000 different combinations of browsers, OSes, and mobile devices.

He is a proud member of the Mac admin community, particularly wherever open source tools are concerned, and is a self-confessed automation addict. He has a blog: and is excited to be returning to MacSysAdmin for a fifth time.

John Richards

Product Manager for Apple platforms within VMware End-User Computing (EUC), VMware

John Richards is a Product Manager for Apple platforms within VMware End-User Computing (EUC). He is primarily responsible for how VMware Workspace ONE UEM, powered by AirWatch technology, can manage and secure macOS with organizations of all sizes.

Timofey Furyaev

Project Manager, Parallels

Started in 1993 as a software engineer, turned to project management later on, Timofey is the project manager in Parallels, driving the development of Parallels Mac Management for Microsoft SCCM from the ground up.

Alexander J. Pantos

Marketing Manager Consumer & SMB EMEA, Parallels

Alex is working with Parallels since April 1st, 2011 and has a pro-found knowledge with over 10 years in the consumer and SMB IT space in Europe specifically in the Mac channel.

He worked for brands like Apple as a product Manager Hardware in central Europe as well as a Business Development Manager for VMware prior to having the chance of working for Parallels.

Jörgen Olsson

Product specialist and CEO, Moreware

Jörgen has dedicated his professional life to providing the Scandinavian Mac Community with secure communications, collaboration and security solutions.

When not working, Jörgen plays tennis, has given up on the saxophone and started with ukulele instead.

Laurent Pertois

Senior Professional Services Engineer, Jamf

Laurent started his career in Mac management in 2001 when he was a trainer for an Apple Authorised Training Center. He went through all versions of Mac OS X from 10.0 to 10.8 trainings and Apple technologies related to the enterprise. In parallel he was also doing consultancy for all kind of projects related to Mac management. He then joined an MSP to manage large fleet of Mac. Finally, he came to Jamf to be part of the Professional Services team in EMEIA where he helps companies managing and integrating Mac and iOS devices in their environment.

Peter Stebbins

Sales Director of Eastern USA and Europe, Addigy

A former enterprise support engineer who has worked in the RMM industry for 15 years at Kaseya, Connectwise, Autotask/Centrastage and now Addigy.